{"id":25582,"date":"2022-04-18T21:29:40","date_gmt":"2022-04-18T21:29:40","guid":{"rendered":"https:\/\/msi-automate.com\/?page_id=25582"},"modified":"2022-04-19T20:23:09","modified_gmt":"2022-04-19T20:23:09","slug":"careers-customer-support-engineer-22","status":"publish","type":"page","link":"https:\/\/msi-automate.com\/careers-customer-support-engineer-22\/","title":{"rendered":"Careers: Customer Support Engineer"},"content":{"rendered":"<div id=\"cs-content\" class=\"cs-content\"><div id=\"x-section-1\" class=\"x-section cs-ta-center sectionRowVIDEO bg-image\" style=\"margin: 0px 0px 0%;padding: 0%; background-image: url(https:\/\/mll9sbjiwkq3.i.optimole.com\/w:1920\/h:487\/q:mauto\/ig:avif\/f:best\/https:\/\/msi-automate.com\/wp-content\/uploads\/2021\/05\/Conveyor-Merge2.jpg); background-color: transparent;\" data-x-element=\"section\" data-x-params=\"{&quot;type&quot;:&quot;image&quot;,&quot;parallax&quot;:false}\"><div id=\"\" class=\"x-container cs-ta-center max width marginless-columns\" style=\"margin: 0px auto;padding: 0px 0px 0px 0%; background-color:transparent;\" ><div  class=\"x-column x-sm cs-ta-center vidSize x-1-1\" style=\"padding: 0%;opacity: 0; transform: translate(-35, 0); transition-duration: 6000ms;\" data-x-element=\"column\" data-x-params=\"{&quot;fade&quot;:true}\" data-fade=\"true\"><div id=\"\" class=\"x-text cs-ta-left white vidSH\" style=\"\" ><h1 class=\"pageTitleHD orange\" style=\"padding-top:10%;\">\nCustomer Support Engineer<\/h1>\n<h1 class=\"locationHD White\">Conshohocken, PA<\/h1>\n<p><a class=\"x-btn new-btn\" href=\"\/careers-application\/#Apply\" style=\"text-transform: uppercase;\">SUBMIT YOUR APPLICATION<!-- FOR Senior Manager of Financial Planning and Analysis--><\/a><\/p>\n<\/div><\/div><\/div><\/div><div id=\"x-section-2\" class=\"x-section cs-ta-center sectionRow90\" style=\"margin: 0px;padding: 0px; background-color: transparent;\" ><div id=\"\" class=\"x-container max width marginless-columns\" style=\"margin: 0 auto;padding: 0px;\" ><div  class=\"x-column x-sm x-1-1\" style=\"padding: 0;\" ><h1  class=\"h-custom-headline cs-ta-left pageTitleHD h2\" style=\"color: #4f5355;padding-top: 5%;  display:none;\"><span>SQL Server DBA<\/span><\/h1><h2  class=\"h-custom-headline cs-ta-left locationHD h3\" style=\"color: hsla(0, 86%, 7%, 0.94);display:none;\"><span><b>Alpharetta, GA<\/b><\/span><\/h2><\/div><\/div><\/div><div id=\"x-section-3\" class=\"x-section cs-ta-center sectionRow90\" style=\"margin: 0px;padding: 0px; background-color: transparent;\" ><div id=\"\" class=\"x-container max width marginless-columns\" style=\"margin: 0 auto;padding: 0px;\" ><div  class=\"x-column x-sm x-1-1\" style=\"padding: 0px;padding-top: 0px !important;\" ><div id=\"\" class=\"x-text cs-ta-left\" style=\"padding:2%;\" ><p>MSI Automate is seeking a <strong>Customer Support Engineer<\/strong> with excellent communication skills and technical support experience to join the MSI Automate Customer Support team. This position will be based in our Conshohocken, PA office.<\/p>\n<p>MSI Automate's Customer Support Engineers work with MSI Automate customers to resolve any issues they may have involving our software and hardware platforms. The chosen candidate for this position will work with a proactive team of support engineers to improve our customer operations by reducing client downtime.<\/p>\n<\/div><h1  class=\"h-custom-headline cs-ta-left titleHD h2\" style=\"color: #4f5355;\"><span>Customer Support Engineering Requirements:<\/span><\/h1><div id=\"\" class=\"x-text cs-ta-left\" style=\"padding:2%;\" ><ul>\n<li>Technical support experience, preferably in complex environments involving virtual and physical elements\n<li>Experience with effectively translating reported customer experience into actionable troubleshooting steps resulting in issue resolution\n<li>Excellent communication skills across multiple platforms and with all levels of internal resources and external customers\n<li>Hands on experience with Windows\/Linux environments\n<li>Propensity for working with and mentoring others\n<li>Proficient in SQL Server, including scripting and performance optimization; Application development, preferably .Net stack\n<li>Open to occasional travel to gain client and industry experience\n<\/ul>\n<\/div><div id=\"\" class=\"x-text cs-ta-center man\" style=\"display:none;\" ><p>If you are interested in joining a team that takes pride in its work and puts the client first, then let us know.<\/p>\n<\/div><a  class=\"x-btn my-btn x-btn-flat x-btn-rounded x-btn-global\" style=\"display:none;\" href=\"\/careers-application\/#Apply\"     data-options=\"thumbnail: ''\">APPLY FOR A JOB AT INVATA<\/a><\/div><\/div><\/div><div id=\"x-section-4\" class=\"x-section cs-ta-center sectionRow90\" style=\"margin: 0px;padding: 0px; background-color: transparent;\" ><div id=\"\" class=\"x-container max width marginless-columns\" style=\"margin: 0 auto;padding: 0px;\" ><div  class=\"x-column x-sm x-1-1\" style=\"padding: 0px;padding-top: 0px !important; padding-right: 20px !important;\" ><h1  class=\"h-custom-headline cs-ta-left titleHD h2\" style=\"color: #4f5355;\"><span>Customer Support Engineering Skills:<\/span><\/h1><div id=\"\" class=\"x-text cs-ta-left\" style=\"padding:2%;\" ><ul>\n<li>Ability to review logs and run queries to troubleshoot system failures whether software or hardware related<\/li>\n<li>Proactive nature to not only predict product failures in the field but prevent them before they are discovered by the client<\/li>\n<li>Superior written and interpersonal communication including effective listening<\/li>\n<li>Proven aptitude for performing under pressure in a fast-paced working environment<\/li>\n<li>Inherent curiosity and ability to learn from existing library of work<\/li>\n<li>Willingness to improve the company\u2019s knowledge base when gaps are discovered<\/li>\n<li>Be a strong-minded individual who thinks outside the box to determined software\/hardware failures and inquire whenever possible<\/li>\n<\/ul>\n<\/div><h1  class=\"h-custom-headline cs-ta-left titleHD h2\" style=\"color: #4f5355;padding-bottom: 1%;\"><span>Customer Support Engineering Responsibilities:<\/span><\/h1><div id=\"\" class=\"x-text cs-ta-left\" style=\"padding:2%;\" ><ul>\n<li>Ability to review logs and run queries to troubleshoot system failures whether software or hardware related<\/li>\n<li>Proactive nature to not only predict product failures in the field but prevent them before they are discovered by the client<\/li>\n<li>Superior written and interpersonal communication including effective listening<\/li>\n<li>Proven aptitude for performing under pressure in a fast-paced working environment<\/li>\n<li>Inherent curiosity and ability to learn from existing library of work<\/li>\n<li>Willingness to improve the company\u2019s knowledge base when gaps are discovered<\/li>\n<li>Be a strong-minded individual who thinks outside the box to determined software\/hardware failures and inquire whenever possible<\/li>\n<\/ul>\n<\/div><h1  class=\"h-custom-headline cs-ta-left titleHD h2\" style=\"color: #4f5355;padding-bottom: 1%;\"><span>Customer Support Engineering Nice-To-Haves:<\/span><\/h1><div id=\"\" class=\"x-text cs-ta-left\" style=\"padding:2%;\" ><ul>\n<li>Ability to review logs and run queries to troubleshoot system failures whether software or hardware related<\/li>\n<li>Proactive nature to not only predict product failures in the field but prevent them before they are discovered by the client<\/li>\n<li>Superior written and interpersonal communication including effective listening<\/li>\n<li>Proven aptitude for performing under pressure in a fast-paced working environment<\/li>\n<li>Inherent curiosity and ability to learn from existing library of work<\/li>\n<li>Willingness to improve the company\u2019s knowledge base when gaps are discovered<\/li>\n<li>Be a strong-minded individual who thinks outside the box to determined software\/hardware failures and inquire whenever possible<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><div id=\"x-section-5\" class=\"x-section cs-ta-center sectionRow90\" style=\"margin: 0px;padding: 0px; background-color: transparent;\" ><div id=\"\" class=\"x-container max width marginless-columns\" style=\"margin: 0 auto;padding: 0px;\" ><div  class=\"x-column x-sm x-1-1\" style=\"padding: 0px;padding-top: 0px !important; padding-right: 20px !important;\" ><h1  class=\"h-custom-headline cs-ta-left titleHD h2\" style=\"color: #4f5355;padding-bottom: 1%;\"><span>About MSI Automate:<\/span><\/h1><div id=\"\" class=\"x-text cs-ta-left\" style=\"padding:2%;\" ><p>MSI Automate is an innovative engineering \/ software development firm specializing in the design, implementation, and integration of technologically advanced warehouse automation systems for use in omni-channel distribution centers, e-commerce fulfillment centers, reverse logistics processing centers, third-party logistics centers, and a wide array of warehousing\/distribution operations.<\/p>\n<p>Our systems utilize advanced material handling and robotic technology along with sophisticated database and warehouse software and control systems to ensure constant analysis and optimization of an operation such that leaps in productivity can be achieved and consistently maintained. In doing so, MSI Automate systems often enable our clients to turn cost centers into competitive advantages.<\/p>\n<\/div><\/div><\/div><\/div><div id=\"x-section-6\" class=\"x-section cs-ta-center sectionRow90\" style=\"margin: 0px;padding: 0px; background-color: transparent;\" ><div id=\"\" class=\"x-container max width marginless-columns\" style=\"margin: 0 auto;padding: 0px;\" ><div  class=\"x-column x-sm x-1-1\" style=\"padding: -15px 0px 0px;\" ><h1  class=\"h-custom-headline cs-ta-left titleHD h2\" style=\"color: #4f5355;padding-bottom: 1%;\"><span>A Culture of Inquiry:<\/span><\/h1><div id=\"\" class=\"x-text cs-ta-left\" style=\"padding:2%;\" ><p>As a nimble, hard-working team, MSI Automate employees share a relentless conviction to the elegance of simplicity, the efficiency of purpose, and the satisfaction derived from finding the best solution to any logistics challenge we face. As a result, inquiry and constant learning are our drivers and comprehension and task ownership comprise the due diligence required for success.<\/p>\n<p>If you are a Senior Manager of Financial Planning & Analysis who thrives in a fast-paced environment in which your best efforts have real impact on company success, then we look forward to hearing from you.<\/p>\n<\/div><\/div><\/div><\/div><div id=\"x-section-7\" class=\"x-section cs-ta-center sectionRow100 bg-image\" style=\"margin: 0px;padding: 0;height: 30%; display:none; background-image: url(https:\/\/msi-automate.com\/wp-content\/uploads\/2019\/10\/MSI Automate-Offices-3.jpg); background-color: transparent;\" data-x-element=\"section\" data-x-params=\"{&quot;type&quot;:&quot;image&quot;,&quot;parallax&quot;:false}\"><div id=\"\" class=\"x-container max width marginless-columns\" style=\"margin: 0px auto;padding: 0;\" ><div  class=\"x-column x-sm cs-ta-center x-1-3\" style=\"padding: 0px;opacity: 0; transform: translate(0, 45px); transition-duration: 750ms;\" data-x-element=\"column\" data-x-params=\"{&quot;fade&quot;:true}\" data-fade=\"true\">&nbsp;<\/div><div  class=\"x-column x-sm x-2-3\" style=\"padding: 0px;\" ><h1  class=\"h-custom-headline cs-ta-center superwhite h2\" style=\"color: transparent;padding-top: 35%;\"><span>MSI Automate Office Locations<\/span><\/h1><\/div><\/div><\/div><div id=\"New\" class=\"x-section cs-ta-center sectionRow\" style=\"margin: 0px;padding: 0px;display:none; background-color: transparent;\" ><div id=\"\" class=\"x-container max width marginless-columns\" style=\"margin: 0px auto;padding: 0px;\" ><div  class=\"x-column x-sm x-1-1\" style=\"padding: 0px;vertical-align: middle;\" ><h1  class=\"h-custom-headline cs-ta-left titleHD h1\" style=\"color: transparent;padding-bottom: 1%;\"><span>How to Succeed at MSI Automate<\/span><\/h1><div id=\"\" class=\"x-text cs-ta-left\" style=\"max-width:980px;\" ><p>At MSI Automate, we task ourselves with guiding our clients through a constantly changing maze of technological and cultural change. To be successful in this pursuit, we need to lead in our field.  And to lead, we need employees who are passionate about our mission and their work.<\/p>\n<p>The most successful MSI Automate employees are those who excel at project ownership \u2014 the ones who understand that complete comprehension of a subject is simply the due diligence required for success.<\/p>\n<p>These employees use inquiry, curiosity,  and learning as the tools of their trade.  They question, clarify, specify, and then reimagine. They are driven toward success, but not afraid to fail \u2014 because if they fail, they begin anew.<\/p>\n<p>They embrace data and disruption, and let knowledge lead them wherever it takes them. And then they share that knowledge with their fellow employees and our clients.<\/p>\n<p>If you have the intellectual passion that it takes to be an MSI Automate employee, we'd like to hear from you.<\/p>\n<\/div><\/div><\/div><div id=\"\" class=\"x-container max width marginless-columns\" style=\"margin: 0px auto;padding: 0px;\" ><\/div><\/div><div id=\"New\" class=\"x-section cs-ta-center sectionRow90\" style=\"margin: 0px;padding: 0px; background-color: transparent;\" ><div id=\"\" class=\"x-container max width marginless-columns\" style=\"margin: 0px auto;padding: 0px;\" ><div  class=\"x-column x-sm x-1-1\" style=\"padding: 0px;vertical-align: middle;\" ><h1  class=\"h-custom-headline cs-ta-left titleHD CareersHD h2\" style=\"color: #4f5355;padding-bottom: 1%;\"><span>How to Succeed at MSI Automate:<\/span><\/h1><div id=\"\" class=\"x-text cs-ta-left\" style=\"padding:2%;\" ><p>At MSI Automate, we task ourselves with guiding our clients through a constantly changing maze of technological and cultural change. To be successful in this pursuit, we need to lead in our field.  And to lead, we need employees who are passionate about our mission and their work.<\/p>\n<p>The most successful MSI Automate employees are those who excel at project ownership \u2014 the ones who understand that complete comprehension of a subject is simply the due diligence required for success.<\/p>\n<p>These employees use inquiry, curiosity,  and learning as the tools of their trade.  They question, clarify, specify, and then reimagine. They are driven toward success, but not afraid to fail \u2014 because if they fail, they begin anew.<\/p>\n<p>They embrace data and disruption, and let knowledge lead them wherever it takes them. And then they share that knowledge with their fellow employees and our clients.<\/p>\n<p>If you have the intellectual passion that it takes to be an MSI Automate employee, we'd like to hear from you.<\/p>\n<\/div><\/div><\/div><div id=\"\" class=\"x-container max width marginless-columns\" style=\"margin: 0px auto;padding: 0px;\" ><div  class=\"x-column x-sm x-1-1\" style=\"padding: 0px;vertical-align: middle;\" ><a  class=\"x-btn my-btn x-btn-global\"  href=\"\/careers-application\/\"     data-options=\"thumbnail: ''\">SUBMIT YOUR RESUME FOR SR. MGR. FP&A<\/a><\/div><\/div><\/div><div id=\"x-section-10\" class=\"x-section cs-ta-center sectionRow100 bg-image\" style=\"margin: 0px;padding: 0;height: 30%; display:none; background-image: url(https:\/\/msi-automate.com\/wp-content\/uploads\/2019\/10\/Careers-MSI Automate-8sm2.jpg); background-color: transparent;\" data-x-element=\"section\" data-x-params=\"{&quot;type&quot;:&quot;image&quot;,&quot;parallax&quot;:false}\"><div id=\"\" class=\"x-container max width marginless-columns\" style=\"margin: 0px auto;padding: 0;\" ><div  class=\"x-column x-sm cs-ta-center x-1-1\" style=\"padding: 0px;opacity: 0; transform: translate(0, 45px); transition-duration: 750ms;\" data-x-element=\"column\" data-x-params=\"{&quot;fade&quot;:true}\" data-fade=\"true\"><h1  class=\"h-custom-headline cs-ta-center superwhite h2\" style=\"color: transparent;padding-top: 23%; Padding-bottom: 2%;\"><span>Life is short.  Make Every Millisecond Count.<\/span><\/h1><\/div><\/div><div id=\"\" class=\"x-container max width marginless-columns\" style=\"margin: 0px auto;padding: 0;\" ><div  class=\"x-column x-sm cs-ta-center x-1-1\" style=\"padding: 0px;opacity: 0; transform: translate(0, 45px); transition-duration: 750ms;\" data-x-element=\"column\" data-x-params=\"{&quot;fade&quot;:true}\" data-fade=\"true\"><div id=\"\" class=\"x-text superwhite\" style=\"display:none; font-size: 1em !important; text-shadow: 2px 2px 4px #000;\" ><p>Solve them all with one technology stack, one software platform, one inventory stream and one source of accountability and support.<\/p>\n<p>Whatever challenges you face. We can help.<\/p>\n<\/div><a  class=\"x-btn my-btn x-btn-global\"  href=\"\/careers-application\/#Apply\"     data-options=\"thumbnail: ''\">APPLY TODAY<\/a><\/div><\/div><\/div><div class=\"x-section e25582-64 mjqm-0 mjqm-1\" id=\"Apply\"><div class=\"x-container max width e25582-65 mjqm-3\"><div class=\"x-column x-sm x-1-1 e25582-66 mjqm-4\"><hr  class=\"x-gap\" style=\"margin: 15 0 0 0;\"><\/div><\/div><\/div><div id=\"x-section-11\" class=\"x-section cs-ta-center\" style=\"margin: 0px;padding: 0%; background-color: hsl(0, 2%, 89%);\" ><div id=\"\" class=\"x-container max width marginless-columns\" style=\"margin: 0 auto;padding: 0px;\" ><div  class=\"x-column x-sm x-1-1\" style=\"padding: 0px;\" ><h2  class=\"h-custom-headline cs-ta-left pageTitleHD h3\" ><span>Apply Today!<\/span><\/h2><div id=\"\" class=\"x-text cs-ta-left\" style=\"\" ><p>Use this page to apply for a job opportunity on the MSI Automate website. Provide some basic information, upload your resume and cover letter, and you're done. We thank you for your interest.<\/p>\n<\/div><div  class=\"x-raw-content\" ><script type=\"text\/javascript\">var gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,initializeOnLoaded:function(o){gform.domLoaded&&gform.scriptsLoaded?o():!gform.domLoaded&&gform.scriptsLoaded?window.addEventListener(\"DOMContentLoaded\",o):document.addEventListener(\"gform_main_scripts_loaded\",o)},hooks:{action:{},filter:{}},addAction:function(o,n,r,t){gform.addHook(\"action\",o,n,r,t)},addFilter:function(o,n,r,t){gform.addHook(\"filter\",o,n,r,t)},doAction:function(o){gform.doHook(\"action\",o,arguments)},applyFilters:function(o){return gform.doHook(\"filter\",o,arguments)},removeAction:function(o,n){gform.removeHook(\"action\",o,n)},removeFilter:function(o,n,r){gform.removeHook(\"filter\",o,n,r)},addHook:function(o,n,r,t,i){null==gform.hooks[o][n]&&(gform.hooks[o][n]=[]);var e=gform.hooks[o][n];null==i&&(i=n+\"_\"+e.length),gform.hooks[o][n].push({tag:i,callable:r,priority:t=null==t?10:t})},doHook:function(n,o,r){var t;if(r=Array.prototype.slice.call(r,1),null!=gform.hooks[n][o]&&((o=gform.hooks[n][o]).sort(function(o,n){return o.priority-n.priority}),o.forEach(function(o){\"function\"!=typeof(t=o.callable)&&(t=window[t]),\"action\"==n?t.apply(null,r):r[0]=t.apply(null,r)})),\"filter\"==n)return r[0]},removeHook:function(o,n,t,i){var r;null!=gform.hooks[o][n]&&(r=(r=gform.hooks[o][n]).filter(function(o,n,r){return!!(null!=i&&i!=o.tag||null!=t&&t!=o.priority)}),gform.hooks[o][n]=r)}});<\/script>\n                <div class='gf_browser_chrome gform_wrapper gform_legacy_markup_wrapper gform-theme--no-framework' data-form-theme='legacy' data-form-index='0' id='gform_wrapper_2' ><form method='post' enctype='multipart\/form-data'  id='gform_2'  action='\/wp-json\/wp\/v2\/pages\/25582' data-formid='2' novalidate>\n                        <div class='gform-body gform_body'><ul id='gform_fields_2' class='gform_fields top_label form_sublabel_below description_above'><li id=\"field_2_1\" class=\"gfield gfield--type-name gf_left_half gfield_contains_required field_sublabel_below gfield--no-description field_description_above gfield_visibility_visible\"  data-js-reload=\"field_2_1\" ><label class='gfield_label gform-field-label gfield_label_before_complex' >Name<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_complex ginput_container ginput_container--name no_prefix has_first_name no_middle_name has_last_name no_suffix gf_name_has_2 ginput_container_name gform-grid-row' id='input_2_1'>\n                            <span id='input_2_1_3_container' class='name_first gform-grid-col' >\n                                                    <input type='text' name='input_1.3' id='input_2_1_3' value=''   aria-required='true'    \/>\n                                                    <label for='input_2_1_3' class='gform-field-label gform-field-label--type-sub '>First<\/label>\n                                               <\/span>\n                            <span id='input_2_1_6_container' class='name_last gform-grid-col' >\n                                                    <input type='text' name='input_1.6' id='input_2_1_6' value=''   aria-required='true'    \/>\n                                                    <label for='input_2_1_6' class='gform-field-label gform-field-label--type-sub '>Last<\/label>\n                                                <\/span>\n                            <div class='gf_clear gf_clear_complex'><\/div>\n                        <\/div><\/li><li id=\"field_2_3\" class=\"gfield gfield--type-email gf_right_half gfield_contains_required field_sublabel_below gfield--no-description field_description_above gfield_visibility_visible\"  data-js-reload=\"field_2_3\" ><label class='gfield_label gform-field-label' for='input_2_3'>Email<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_3' id='input_2_3' type='email' value='' class='medium'    aria-required=\"true\" aria-invalid=\"false\"  \/>\n                        <\/div><\/li><li id=\"field_2_10\" class=\"gfield gfield--type-text gf_left_half field_sublabel_below gfield--no-description field_description_above gfield_visibility_visible\"  data-js-reload=\"field_2_10\" ><label class='gfield_label gform-field-label' for='input_2_10'>Street Address<\/label><div class='ginput_container ginput_container_text'><input name='input_10' id='input_2_10' type='text' value='' class='medium'      aria-invalid=\"false\"   \/> <\/div><\/li><li id=\"field_2_4\" class=\"gfield gfield--type-phone gf_right_half field_sublabel_below gfield--no-description field_description_above gfield_visibility_visible\"  data-js-reload=\"field_2_4\" ><label class='gfield_label gform-field-label' for='input_2_4'>Phone<\/label><div class='ginput_container ginput_container_phone'><input name='input_4' id='input_2_4' type='tel' value='' class='medium'    aria-invalid=\"false\"   \/><\/div><\/li><li id=\"field_2_11\" class=\"gfield gfield--type-text gf_left_third field_sublabel_below gfield--no-description field_description_above gfield_visibility_visible\"  data-js-reload=\"field_2_11\" ><label class='gfield_label gform-field-label' for='input_2_11'>City<\/label><div class='ginput_container ginput_container_text'><input name='input_11' id='input_2_11' type='text' value='' class='medium'      aria-invalid=\"false\"   \/> <\/div><\/li><li id=\"field_2_12\" class=\"gfield gfield--type-text gf_middle_third field_sublabel_below gfield--no-description field_description_above gfield_visibility_visible\"  data-js-reload=\"field_2_12\" ><label class='gfield_label gform-field-label' for='input_2_12'>State<\/label><div class='ginput_container ginput_container_text'><input name='input_12' id='input_2_12' type='text' value='' class='medium'      aria-invalid=\"false\"   \/> <\/div><\/li><li id=\"field_2_13\" class=\"gfield gfield--type-text gf_right_third field_sublabel_below gfield--no-description field_description_above gfield_visibility_visible\"  data-js-reload=\"field_2_13\" ><label class='gfield_label gform-field-label' for='input_2_13'>Zip Code<\/label><div class='ginput_container ginput_container_text'><input name='input_13' id='input_2_13' type='text' value='' class='medium'      aria-invalid=\"false\"   \/> <\/div><\/li><li id=\"field_2_14\" class=\"gfield gfield--type-html gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_above gfield_visibility_visible\"  data-js-reload=\"field_2_14\" ><br>Let us know the title of the title of the job for which you are applying...                                                                                 <\/li><li id=\"field_2_5\" class=\"gfield gfield--type-text gfield_contains_required field_sublabel_below gfield--no-description field_description_above gfield_visibility_visible\"  data-js-reload=\"field_2_5\" ><label class='gfield_label gform-field-label' for='input_2_5'>Job Title<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_5' id='input_2_5' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/> <\/div><\/li><li id=\"field_2_15\" class=\"gfield gfield--type-html gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_above gfield_visibility_visible\"  data-js-reload=\"field_2_15\" ><br>Upload a PDF of your resume and cover letter.  This form will only accept PDFs, so please be sure the format is correct.  If you do not have a PDF version of your resume you can mail a hard copy of your information to:\n<br>\n<br>\n<p style=\"text-indent: 20px\">MSI Automate 15511 Carmenita Rd. Santa Fe Springs, CA 90670<\/p>\n<\/li><li id=\"field_2_8\" class=\"gfield gfield--type-fileupload gf_right_half field_sublabel_below gfield--no-description field_description_above gfield_visibility_visible\"  data-js-reload=\"field_2_8\" ><label class='gfield_label gform-field-label' for='input_2_8'>Upload a PDF of your your Cover Letter (or write your comments in the field below)<\/label><div class='ginput_container ginput_container_fileupload'><input type='hidden' name='MAX_FILE_SIZE' value='94371840' \/><input name='input_8' id='input_2_8' type='file' class='medium' aria-describedby=\"gfield_upload_rules_2_8\" onchange='javascript:gformValidateFileSize( this, 94371840 );'  \/><span class='gfield_description gform_fileupload_rules' id='gfield_upload_rules_2_8'>Accepted file types: pdf, Max. file size: 90 MB.<\/span><div class='gfield_description validation_message gfield_validation_message validation_message--hidden-on-empty' id='live_validation_message_2_8'><\/div><\/div><\/li><li id=\"field_2_9\" class=\"gfield gfield--type-fileupload gf_left_half field_sublabel_below gfield--no-description field_description_above gfield_visibility_visible\"  data-js-reload=\"field_2_9\" ><label class='gfield_label gform-field-label' for='input_2_9'>Upload a PDF of Resume<\/label><div class='ginput_container ginput_container_fileupload'><input type='hidden' name='MAX_FILE_SIZE' value='94371840' \/><input name='input_9' id='input_2_9' type='file' class='medium' aria-describedby=\"gfield_upload_rules_2_9\" onchange='javascript:gformValidateFileSize( this, 94371840 );'  \/><span class='gfield_description gform_fileupload_rules' id='gfield_upload_rules_2_9'>Accepted file types: pdf, Max. file size: 90 MB.<\/span><div class='gfield_description validation_message gfield_validation_message validation_message--hidden-on-empty' id='live_validation_message_2_9'><\/div><\/div><\/li><li id=\"field_2_6\" class=\"gfield gfield--type-textarea field_sublabel_below gfield--no-description field_description_above gfield_visibility_visible\"  data-js-reload=\"field_2_6\" ><label class='gfield_label gform-field-label' for='input_2_6'>If you would like to write us about your interests or add additional comments, please do so here...<\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_6' id='input_2_6' class='textarea medium'      aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/li><li id=\"field_2_16\" class=\"gfield gfield--type-radio gfield--type-choice gfield_contains_required field_sublabel_below gfield--no-description field_description_above gfield_visibility_visible\"  data-js-reload=\"field_2_16\" ><label class='gfield_label gform-field-label' >How did you hear about this position?<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_radio'><ul class='gfield_radio' id='input_2_16'>\n\t\t\t<li class='gchoice gchoice_2_16_0'>\n\t\t\t\t<input name='input_16' type='radio' value='MSI Automate Website'  id='choice_2_16_0'    \/>\n\t\t\t\t<label for='choice_2_16_0' id='label_2_16_0' class='gform-field-label gform-field-label--type-inline'>MSI Automate Website<\/label>\n\t\t\t<\/li>\n\t\t\t<li class='gchoice gchoice_2_16_1'>\n\t\t\t\t<input name='input_16' type='radio' value='gf_other_choice'  id='choice_2_16_1'   onfocus=\"jQuery(this).next('input').focus();\" \/>\n\t\t\t\t<input class='small' id='input_2_16_other' name='input_16_other' type='text' value='Other' aria-label='Other' onfocus='jQuery(this).prev(\"input\")[0].click(); 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We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Customer Support Engineer Conshohocken, PA SUBMIT YOUR APPLICATION SQL Server DBAAlpharetta, GAMSI Automate is seeking a Customer Support Engineer with excellent communication skills and technical support experience to join the MSI Automate Customer Support team. This position will be based in our Conshohocken, PA office. MSI Automate&#8217;s Customer Support Engineers &#8230; <\/p>\n<div><a href=\"https:\/\/msi-automate.com\/careers-customer-support-engineer-22\/\" class=\"more-link\">Read More<\/a><\/div>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-blank-4.php","meta":{"content-type":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.10 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Careers: Customer Support Engineer - MSI Automate<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/msi-automate.com\/careers-customer-support-engineer-22\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Careers: Customer Support Engineer - MSI Automate\" \/>\n<meta property=\"og:description\" content=\"Customer Support Engineer Conshohocken, PA SUBMIT YOUR APPLICATION SQL Server DBAAlpharetta, GAMSI Automate is seeking a Customer Support Engineer with excellent communication skills and technical support experience to join the MSI Automate Customer Support team. 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