{"id":25561,"date":"2022-04-15T19:24:45","date_gmt":"2022-04-15T19:24:45","guid":{"rendered":"https:\/\/msi-automate.com\/?p=25561"},"modified":"2022-04-19T22:44:19","modified_gmt":"2022-04-19T22:44:19","slug":"in-store-micro-fulfillment-enhances-customer-experience","status":"publish","type":"post","link":"https:\/\/msi-automate.com\/in-store-micro-fulfillment-enhances-customer-experience\/","title":{"rendered":"In-Store Micro-Fulfillment Enhances Customer Experience"},"content":{"rendered":"\n

A leading global retail client of ours came to us with an interest in micro-fulfillment<\/a>. With an industry-leading store network of almost 350 stores globally, they were looking for a solution that would utilize their stores to enhance their customers\u2019 shopping experience.<\/p>\n\n\n\n

Using a small percentage of their overall store space, we designed a micro-fulfillment operation that dramatically enhances our client\u2019s ecommerce, local delivery, and \u201corder online\/pick-up in-store\u201d offerings.<\/p>\n\n\n\n

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The system is built around two goods-to-person (GTP) stations<\/a> that are fed by a mix of heterogeneous autonomous robotic technologies. The GTP stations are stocked by autonomous robots<\/a>, while the operators are directed by pick and put-to-light technologies<\/a> in the order fulfillment process.<\/p>\n\n\n\n

Between the two GTP stations is a packing station in which orders are packaged for delivery or pickup.<\/p>\n\n\n\n

The GTP stations can be used for all phases of fulfillment including induction, replenishment, picking, packing, and cycle counts. The entire operation is run by our Automate Warehouse Software<\/a>.<\/p>\n\n\n\n

For inventory that fits into totes, MSI Automatebotics Mobile Miniload robots are used in narrow-aisle, high-density storage areas to pick from tall racking positions and convey them to and from the GTP stations as needed.<\/p>\n\n\n\n

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For larger items, or ones that are typically sold in multiples, low profile Pallet Ant mobile robots are used to convey shelf units and\/or pallet stands to the GTP stations from the same high-density storage area in which the Miniload robots are working.<\/p>\n\n\n\n