Achieve
Ultimate Fulfillment

Ultimate Fulfillment. Optimum Results.

The battle for market share in the NOW Economy is shifting from the storefront to the distribution center, and the logistics of ecommerce are challenging businesses like never before.

We help companies evolve to meet those challenges by providing warehouse automation, distribution, and returns processing solutions that deliver the strategic edge they need to excel in the ecommerce economy.

We have helped some of the industry’s leading businesses adapt and grow their brands in the face of unparalleled competition and unprecedented technological and cultural change. If you are a consumer goods provider looking to evolve to the next level in automated omnichannel fulfillment and returns we’d like to show you how we can help you do it.

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Brands We Have Helped Evolve

Whether ecommerce is the focus of your business or just a percentage, there is no escaping its effects. The paradigm shift that ecommerce levied upon the retail industry has touched all distribution channels.

Expectations have changed across the board. Retailers are now in the logistics game. And fulfillment is where the battle for future market share will be fought.

Are you ready? If not, we can help.

HELP US EVOLVE

Where the Battle is Won.

Solve all your Distribution Challenges with One Solution

Ecommerce Fulfillment

Store Replenishment

Wholesale Distribution

Reverse Logistics

One technology stack. One software platform. One inventory stream. One source of accountability and support.

Whatever challenges you face. We can help.

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Evolve to the Next Level in Fulfillment

To enable your customers the “harmonic retail” shopping experience they desire, you need a harmonic fulfillment process that integrates all your distribution platforms.

Traditional approaches to retail distribution and fulfillment won’t provide the level of execution or adaptability you need to stay competitive in this rapidly changing market. To grow or even maintain your market share, you need robust, flexible, and adaptive solutions that can accommodate both the growth you anticipate and the opportunities you don’t. We can give you that.

We combine non-traditional problem solving approaches with advanced AI software and technology to provide you with the solutions you need to achieve the success you want.

How we do it:

Harness data science to reveal the secrets in your data needed to ensure the solutions you invest in today will provide the results you need tomorrow.

Iteratively simulate, test, and prove-out our fulfillment solutions in the design phase, so you won’t have to in the go-live phase.

Use mathematical certainty and scientific proof to remove the risk from the process of change, so you can deliver on your promises without gambling with your company’s future.

Employ advanced technology to create more flexible, scalable, and adaptable solutions, so you can take advantage of the current pace of change, rather than fear it.

Leverage artificial intelligence in our Automate software to drive down fulfillment costs and solve production issues before they occur, so you can profit from perfect execution without increasing costs.

Let us show you how we can help you evolve to the next level in omnichannel fulfillment.

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Change is Here to Stay. Are You?

More than 85 major retailers have filed for bankruptcy since 2015. For those who are left, the writing on the wall is clear:

Evolve, or go the way of others who thought they had done their due diligence.

But the desire to evolve is not enough. You need the right tool set to make the decisions that best fit your strategic interests. We can give you that and help you navigate the path forward.

Let us show you how.

HELP US EVOLVE

Ultimate Fulfillment - From Your Perspective

In this ecommerce economy, fulfillment success positively affects everyone in the retail organization.
Click on any of the disciplines below to see what they look like from your perspective:

Challenge Company Rainmakers to Send You Their Best

Confidence. From an Operations perspective, that's the primary takeaway your MSI Automate solution will provide in allowing you to meet both planned and unplanned challenges with predictable results.

Flash sales? No problem.

Fluctuations in order profiles (lines, units, SKUs, the number of orders)? You can handle it.

Changes in merchandizing strategies, buying patterns, receipts handling, transfers and consolidations, outbound shipments? Your operation can meet it head on.

New opportunities that bring rapid growth? It’s all in a days work.

You can expect two more outcomes as well:

Dramatic reductions in operating, labor, and shipping expenses.
Impressive increases in productivity and processing capacities.

For one MSI Automate customer that translated to the following in the first year alone:

7.3^% reduction freight costs.
25^% reduction in labor related expenses.
60^% increase in wholesale fulfillment capacity.
66^% increase in retail fulfillment capacity.
100^% increase in receiving capacity.
240^% increase in ecommerce fulfillment capacity.

Bottom line? You’ll enjoy:

Predictability in operating expenses, even with fluctuating demand.
Flexibility in how you service your customers.
Visibility into system-wide operations.
Business Analysis of operational performance from every perspective.
Real-Time Alerts into whatever issues you want to track.

According to one MSI Automate customer:

"We’re so much more flexible now in the ways we can manipulate orders, process orders, and service our customers. The flexibility of the system allows us to service our channels in the ways in which they need to be serviced. And the best part is the facility is calm, team members are excited about their performance, and the CEO (my boss) is very happy!"
Carl Marcinkowski, DESTINATION MATERNITY

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Leave Nothing to Chance, Especially Your Future

Three things you can expect from an MSI Automate solution from an Engineering perspective:

A reliable, flexible, and scalable solution
Performance that meets or beats expectations
Peace of mind

But that’s only after the solution has been delivered. At the start of the process, you can also expect three things provided via scientific evidence versus lip service:

Reassurance
Justification
Proof

That means you can expect to:

Know why each piece of automation equipment is included the design and the impact it brings to the solution.
Be given the business case behind the cost of equipment versus the cost of time or labor that would be incurred in its place.
See the solution proved out through simulation iterations using your company data and multiple solution variables against a series of alternative future scenarios.

In other words: You can expect a high degree of certainty.

Finally, you can also expect:

A smaller infrastructure footprint than others may suggest.
Multi-tasking of systems versus multiple systems.
A highly adaptable technology stack controlled by a single AI software solution.

According to one MSI Automate customer:

"MSI Automate’s system dramatically increased our ability to get product out the door. Speed in the global supply chain supports faster product turn and comp sales. What continues to amaze me is the DC team’s ability to efficiently handle high volume, short-lived product issues that were not built into the new system."
Senior VP | DESTINATION MATERNITY

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Take the Risk Out of the Process of Change

Two key takeaways you can expect with an MSI Automate solution from a Finance perspective:

Lowest cost of ownership.
Protection against future growth/market challenges.

When it comes to capital expenditures and operational expenses, we:

Find the balance that works best for your financial situation
Provide a complete business case with justification for each piece of equipment
Guarantee your return on investment and your break-even date

But that’s only after the solution has been delivered. At the start of the process, you can also expect three things provided via scientific evidence versus lip service:

Reassurance
Justification
Proof

That means you can expect to:

Know why each piece of automation equipment is included the design and the impact it brings to the solution.
Be given the business case behind the cost of equipment versus the cost of time or labor that would be incurred in its place.
See the solution proved out through simulation iterations using your company data and multiple solution variables against a series of alternative future scenarios.

We can even provide a subscription-based solution (SAAS model) that guarantees production rates and frees you of ownership risk concerns.

According to one MSI Automate customer:

"MSI Automate’s approach is different than anyone in the market today. And the results show it. Our supply chain is more flexible and responsive, and we’ve met our goals of less space, smaller facilities, less labor, reduced transportation costs, and improved operational visibility. All with an exceptional ROI."
Doug Crossley | COVIDIEN

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Strategically Align Objectives and Capabilities

Key takeaways you can expect with an MSI Automate solution from a Supply Chain perspective:

Reliable execution on customer commitments
Benchmark performance standards for future site replication
Seamless alignment of your distribution capabilities with your strategic objectives
Ability to absorb unanticipated future growth opportunities

And that’s just the start. Additionally, you can expect:

Data visualization and business intelligence on a whole new level
System-wide performance monitoring from any place at any time
Access to emerging technology with single AI software system control

But the primary takeaway you can expect is a lucidity about your future fulfillment strategy.

As one MSI Automate customer put it:

"The MSI Automate team exceeded our expectations, they listened closely to our needs and delivered first class results. Their insights and process were instrumental in allowing us to quickly realize our objectives and achieve our goals. And the knowledge and experience their team exhibited made us want to deal exclusively with MSI Automate on any future order fulfillment solutions system."
Pat Hays | CATERPILLAR

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Turn a Growth Inhibitor into Growth Enabler

Key takeaways you can expect with an MSI Automate solution from a C-Level perspective:

Agility to take a more strategic approach to product development, sourcing, and marketing.
Accuracy and predictability in distribution production and reporting.
Seamless alignment of your distribution capabilities with your strategic objectives
Confidence in knowing distribution will not inhibit future growth opportunities.

In other words, trust in your company’s distribution and fulfillment capabilities.

Distribution need not be a cost center. Rather, it can be a strategic asset that enables growth, opportunity, and visibility into possibilities.

With an MSI Automate solution, you can expect:

Solutions that are scientifically derived from your data and your projected growth scenarios.
Complete business case with CapEx vs OpEx justification and detailed ROI.
A strategic asset that enables future growth.
Guaranteed performance.

As one MSI Automate customer put it:

"MSI Automate delivered what they promised on-time and on-budget, and their system enabled us to hit our five-year growth goal in just two years.”
Carl Marcinkowski | DESTINATION MATERNITY

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Maintain Your Edge

Key takeaways you can expect with an MSI Automate solution from an Information technology perspective:

Continuity of the security, support, and infrastructure services you currently provide for the organization.
Compatibility and security between an MSI Automate solution and your network set-up.

Additionally:

MSI Automate solutions are developed, implemented, and fully supported internally. So no worries about picking-up our slack or no third part involvement.
We provide user permissions and validation to ensure proper and accountable access to our system.
All access to sensitive customer data is controlled by your organization.

As one MSI Automate customer put it:

"MSI Automate takes real time controls to a new level. By cutting out redundant control layers, system service and support has improved by orders of magnitude. Their architecture is simpler, faster, more accurate and more efficient than any other solution on the market.”
Laird Stribling | LINDT

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