The Aftermarket Sales Coordinator drives a variety of tasks related to enhancing the customer experience, including but not limited to, daily customer interaction via phone & email for quotations, research, ordering, inventory, warranty processing, service scheduling, supervising service execution as well as inter-company communication with a variety of departments. As a member of the Aftermarket Team, the Sales Coordinator will also assist in drafting proposals, standardizing templates, and organizing electronic file systems. Professional communication skills with customers, vendors, and fellow coworkers are essential to this position.

• 3-5 years of experience in inside sales, preferably in the material handling industry
• Working knowledge of Microsoft Office Suite, Salesforce, and SharePoint
• Expected travel <10%

• Drive: Being intrinsically motivated is a must. You won’t have people prodding you along to do the job and you must come to work motivated!
• Humility: Being humble and understanding that everyone should be treated equally as a team member while also having a willingness to acknowledge failures and receiving, if not seeking, feedback for improvement
• People Smarts: Being aware of the people around you (both internally and externally) and the dynamics of a situation while being able to manage that situation to an expected outcome is critical.
• Communication (heavily weighed on LISTENING and observing) is key
• Superior written and verbal communication skills
• Proven aptitude for performing under pressure in fast-paced environment
• Outstanding analytical and critical thinking skills

• Experience with industrial automation technologies:
• WMS, WCS, WES, TMS and LMS
• Automated Storage Retrieval Systems
• Palletization Systems
• Robotics
• Industrial control systems
• Conveyor systems
• Knowledge and understanding of warehouse and distribution operations

MSI Automate is an innovative engineering / software development firm specializing in the design, implementation, and integration of technologically advanced warehouse automation systems for use in omni-channel distribution centers, e-commerce fulfillment centers, reverse logistics processing centers, third-party logistics centers, and a wide array of warehousing/distribution operations.

Our systems utilize advanced material handling and robotic technology along with sophisticated database and warehouse software and control systems to ensure constant analysis and optimization of an operation such that leaps in productivity can be achieved and consistently maintained. In doing so, MSI Automate systems often enable our clients to turn cost centers into competitive advantages.

As a nimble, hard-working team, MSI Automate employees share a relentless conviction to the elegance of simplicity, the efficiency of purpose, and the satisfaction derived from finding the best solution to any logistics challenge we face. As a result, inquiry and constant learning are our drivers and comprehension and task ownership comprise the due diligence required for success.

If you are an Aftermarket Sales Coordinator who thrives in a fast-paced environment in which your best efforts have real impact on company success, then we look forward to hearing from you.

At MSI Automate, we task ourselves with guiding our clients through a constantly changing maze of technological and cultural change. To be successful in this pursuit, we need to lead in our field. And to lead, we need employees who are passionate about our mission and their work.

The most successful MSI Automate employees are those who excel at project ownership — the ones who understand that complete comprehension of a subject is simply the due diligence required for success.

These employees use inquiry, curiosity, and learning as the tools of their trade. They question, clarify, specify, and then reimagine. They are driven toward success, but not afraid to fail — because if they fail, they begin anew.

They embrace data and disruption, and let knowledge lead them wherever it takes them. And then they share that knowledge with their fellow employees and our clients.

If you have the intellectual passion that it takes to be an MSI Automate employee, we'd like to hear from you.